Customer Information

 

Communications

You can order from our company in a number of ways:

By telephoning our office directly on: 01784 452 282
By faxing us on: 01784 452 688
By e-mail on sales@prguk.co.uk

Payment & Opening Accounts

We accept orders on a proforma basis (payment received for goods before despatch). Payment can me made either through a major credit card, cheque or by cash at our office. If paying by cheque, please make payable to : PRG Services UK Ltd. Please allow 3-4 working days for cheque to clear before despatch of goods.

We are always pleased to welcome new account customers, subject to our terms and conditions. For further details, please contact us.

Carriage Terms

We have a minumum carraige charge of £10.50. Carriage charges may vary depending on weight and destination. All delieveries are on an overnight service with a national carrier, or special delivery with Royal Mail.

Despatch Time

All in stock orders received before 3.pm will be despatched the same day, for next day delivery, otherwise we will despatch on the next working day. Orders to certain Highland and Island regions in Scotland and the Channel Islands may take longer. Deliveries to the Republic of Ireland and Northern Ireland will take 3-5 days from date of order.

Credit Terms

Payment must be received 28 days after date of invoice. Any problems with goods or invoice must be reported to us within days 5 days. Please quote your account number on all correspondence.